Recover Anywhere, Anytime, From Any Disaster
Working together, Neothink and StorageCraft can insure that your business can always recover quickly and reliably.
Office 365 is your familiar Office in the Cloud.
The cloud for modern business
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Your Goldilocks Server is Here. The Dell PowerEdge T430.
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The Easiest Way to Get Enterprise-Grade WiFi Up and Running For Your Business.
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DiskStation DS1515+, 1518+
Ultra Performance NAS for SMB Users
Based in Willoughby, Ohio, Neothink is a certified Microsoft Small Business Specialist, Autotask Top-Rated IT Service Provider, and 7-time Lake/Geauga Fast Track 50 award winner, providing businesses of all sizes with a full spectrum of IT services. From basic desktop support, to the design and implementation of world-wide IT infrastructures, Neothink has the skilled resources to take care of it. Our certified, knowledgeable, and friendly staff have an average of over 10 years of IT experience. And our strategic partnerships with top technology companies help us provide your business with the smartest technology solutions available! Explore below to see how we can help your business today!
Mark graduated from Eastlake North High School and received a B.S. in Computer Engineering from Case Western Reserve University. Mark began his IT career at the Cleveland Public Library during the time when the library’s card catalog was first being converted into a computerized database. He later moved on to hold IT support and management positions at BP America and Trend Consulting Services. In 2004 Mark formed Neothink, LLC in order to provide businesses of all sizes with superior IT support and consulting services. Mark currently lives in Willoughby with his wife Betty and their 2 children and enjoys golfing and going for hikes in the Metroparks.
Steve is from the east coast and graduated with a B.S in Accounting from Roger Williams University in 1998. Steve started out in help desk support for the University then moved up to Boston where he co-managed network operations and support for AdvizeX Technologies. After getting a taste of consulting, he then moved to Ohio where he successful ran a small business consulting company for 12 years. Steve lives in Strongsville with his wife Denise and their one child. When he’s not trailblazing a path to the east side, Steve can be found teaching youth basketball at Head Start Basketball Clinics.
Joseph R. Kosch (Joe)
Customer Experience Administrator
Joe graduated from Geneva High School in 2000 and received a B.A. in MIS from the University of Dayton in 2005. As Customer Experience Administrator, Joe oversees the operation, maintenance and optimization of the Neothink help desk. He also manages social media and the Neothink website in addition to many other contributions to the team. Joe began his information technology career working as a Technical Support Specialist for the University of Dayton School of Law. Prior to working at Neothink. Joe spent 5 years as the Webmaster for Lake Erie College. Joe currently lives in Geneva, Ohio and spends his time playing video games, training for adventure races, and honing his ultimate frisbee skills.
Debbi graduated from Lake Catholic and Lakeland Community College. Prior to joining Neothink in 2012, she worked as the Office Manager for a local IT consulting company. Debbi’s primary responsibilities are purchasing and keeping everything organized and running smoothly. When not at work she enjoys spending time with her poodle Lonny, reading, and traveling.
Technical Support Specialist
A product of Mentor High School and Lakeland Community College, Joe comes to us via Open Systems Cleveland where he traveled the country doing small business support and office deployments for MRI Networks. Joe will focus primarily on server deployments at Neothink, and will assist with helpdesk and technical support duties as the need arises. An avid outdoorsman, Joe enjoys Golfing, Skiing and Gardening during his free time away from the office.
Amanda graduated Summa Cum Laude from Cleveland State University with a BA degree in Psychology. Her first job out of college was at a Psychologist’s office, where she discovered her aptitude and affinity for IT support. Her subsequent positions focused on IT support and customer service. At Neothink, Amanda's primary responsibilities include management and oversight of client backups, as well as helpdesk and desktop support duties. When not at work, you can find Amanda - aka Valerian Steel -
on the track for the Burning River Roller Derby!
Technical Support Specialist
Trevor comes to Neothink with a rich history of support from a wide variety of small business environments – from distribution centers to law firms. Trevor graduated with a degree in Cisco Networking from the University of Akron, and continued to add to his skillset after college by working extensively in the Windows Server environment. In his free time, Trevor enjoys sitting down with a good book, and training for Highland Games.
Technical Support Specialist
Anthony is a highly-motivated individual with a solid background in a wide variety of IT systems. Anthony attended both Nashville State Community College and Tennessee Technological University before earning a degree in Computer Technology. Since moving to the Cleveland area in 2010, he has worked in IT Systems Administration focusing primarily on infrastructure support, scripting, software deployments, and automation. While out of the office, Anthony can otherwise be found playing competitive video games, building multi-rotor drones, practicing bass guitar, or studying new technology in his home lab environment.
Technical Support Specialist
Jason is a graduate of Riverside High School and earned his degree in Marketing Management from The University of Akron. He has six years of experience in consumer retail before making the plunge in the world of IT help desk. In his free time he plays bass for the cover band Noise @ 9, enjoys reading, and binge watching his favorite TV shows.
Support Services Manager
Tim Graduated from Riverside High School and Auburn Career Center with an emphasis on Information Systems. During his 12 year career, he has established and managed both internal and client facing Service Desks supporting different business sectors, including Accounting, Legal, and Manufacturing. Throughout his career, Tim has also developed wide ranging set of skills that include virtualization, servers, networking, and VOIP solutions, with a dash of programming for good measure. When not supporting his daughter at Taekwondo tournaments or playing tabletop games with family and friends you can find Tim playing with a new tech gadget.
Web Services Specialist
Scott finished up at Cuyahoga Community College, and then spent the next 10 years honing his skills in photography, print design, web design, web development, & anything else related. Scott comes to Neothink with a wide variety of skills and services and over 15 years of experience designing amazing websites and other digital content. From engineering giant inflatable balloons, to shooting professional portraits, to working on the radio, and working on a massive manufacturing website via Lincoln Electric. When he’s not making digital magic, he can be found spending time with his wife and son, playing guitar in his heavy metal band, and writing and recording songs in his home studio.
…your staff has been amazing recently and has helped us out of a lot of problems. They are both competent and friendly and very easy to work with…even when we’re panicking!
Mark and his team at Neothink continue to provide a high level of technology and consulting services for us. I would recommend them as an excellent option for anyone looking for a technology support solution in the North Eastern Ohio area.
We are very happy with the technical knowledge and customer support that we receive from Neothink. I would highly recommend Mark and his team to anyone that has IT needs.
Mark and his staff are always willing to schedule our needs into their busy day; and we certainly appreciate the efforts they make to ensure that our systems are operating efficiently and effectively… We would highly recommend the Neothink gang.
I would like to thank you and your team for taking over the IT aspect of running a small business. Neothink provides a cost effective way to have a reliable and well managed network without the cost of onsite personnel.
We have found a depth and professionalism with Neothink that not only exceeds our needs but completes our thinking on projects. Neothink has not only made this same impression on my staff but on our customers. Thank you again for the integrity and knowledge you add to our organization.
Mark Nekic and his staff have shown that they are more than qualified to take our IT systems into the future with exciting new technologies for our business. We never have to worry about what they recommend, because they have proven themselves time and time again that they are understanding of ou
Fortinet is the pioneer and leading provider of integrated network security solutions that protect your network against today’s constantly changing threats. Unlike providers of point products, Fortinet offers an innovative platform that incorporates all the essential security applications and services required to enable a safe and clean communications environment.
Neothink is a Registered Partner with Dell PartnerDirect. This relationship benefits our clients by allowing us to provide some of the best pricing available on all Dell products.
Sophos is a world leader in IT security and control. They offer complete protection and control to business, education and government organizations – defending against known and unknown malware, spyware, intrusions, unwanted applications, spam, and policy abuse, and providing comprehensive network access control (NAC). Their reliably engineered, easy-to-operate products protect over 100 million users in more than 150 countries.
Neothink utilizes Labtech Software to provide our clients with SmartLink remote monitoring and management. SmartLink provides Neothink support engineers with comprehensive information about our clients' IT related equipment. In addition, many common problems can be resolved quickly - and with automated alerts, other problems can be avoided altogether.
IoSafe designs and builds award-winning fireproof and waterproof data storage solutions. IoSafe products are used for physical protection, private/hybrid cloud-based backup and disaster recovery solutions for businesses of all sizes, creative professionals and home users.
Founded in 2000, Synology is dedicated to developing high-performance, reliable, versatile, and environmentally-friendly NAS servers. Synology provides an affordable way to centralize data storage, simplify data backup, share and sync files across different platforms, and access data on-the-go.
Aruba Wi-Fi solutions offer strong security in the office and everywhere users and mobile devices connect. Fully integrated data encryption, Policy Enforcement FirewallTM, and wireless intrusion protection enable everyone in the office to work securely and confidently.
Stitts, Parker & Associates Inc. provide a wide range of custom software development and consulting services.With over 15 years experience, SPA, Inc. offers consulting expertise in many areas including: Database design and performance tuning, Oracle Financials and forms development, Microsoft .Net web development, and much more. Contact them today to see how they can help with your software development needs.
Scott Gregory (Bottom Line Accounting Solutions) is a Certified QuickBooks ProAdvisor providing specialized QuickBooks consulting and training services, as well as discounts on Quickbooks software and services. Bottom Line Accounting Solutions also provides accounting consulting services, financial management, inventory control, budgeting, banking relationships and doing business on the Internet.
DataServ is a comprehensive provider of communications solutions, including managed, shared and stand-alone technology services. The Ohio-based company has offered integrated solutions to the public sector for more than 27 years, specializing in K-12 education, library markets, state and local government and commercial markets. The company was originally founded in 1986 as a third party maintenance organization.
Martinet Recchia is one of the leading accounting firms in the area. They offer a broad range of accounting, tax, and business advisory services for business owners, executives, and independent professionals. Their combination of strong relationships and dedicated professionals enable them to provide sound financial advice and potential tax planning strategies.
Technology Solution Advisors is a veteran-owned business providing business IP telephone systems, service, and voice/data cabling.